Vecado delivers all across Canada, USA and Internationally with 2 service types:

• via major carriers: Canada Post, FedEx and UPS
• via shuttle delivery service - see shuttle details below ⬇️

We also offer local pickups in Toronto and Metro Vancouver / Coquitlam, and there are stores across the country that distribute vegan pet food.

Deliveries in Canada

Canada Post - FedEx

We ship to all locations in Canada by Canada Post and FedEx. These are trackable services and tracking information is emailed once the order is shipped. 

In Ontario and BC we also offer Vecado Shuttle Delivery service (see the next section)

Orders sent with Canada Post or FedEx over 50lb are usually split into multiple packages to accommodate carrier weight requirements. Canada Post does not accept orders over 65lb in Ontario and over 50lb in BC. 

For orders over 50lb please contact us at support@vecado.ca, and we'll help you optimizing the shipping method.

Delivery Estimates: add 24-48 hours for Packing

Delivery estimates displayed at the checkout do not include the packing time.

Always add 24-48 hours to the estimate displayed at the checkout.

Shuttle Service

We offer a popular and convenient shuttle delivery service in Southwestern Ontario and the Vancouver region.

Ontario Shuttle

The Southwestern Ontario shuttle runs every week.

To qualify for the shuttle, please submit your order by 2pm on Wednesday, and we will deliver your order on Friday, 8am to 9pm

In Ontario, we offer our popular and convenient shuttle delivery service. The shuttle delivery zones are separated in two groups, based on location.

ONTARIO REGULAR ZONE

The rates for locations in the regular zone are as follows:

• $8.99 flat fee for orders under $150
• FREE delivery for orders over $150 
• no weight restrictions - request as many items as you like

The postal codes located in the regular Ontario Shuttle zone are:

L7J

L1S

L1T

L1Z

L9R

L4G

L9J

L9X

L4M

L4N

L1B

L1C

L1E

L3Z

L6V

L6X

L6Z

L7A

L6P

L6R

L6S

L6T

L6W

L6Y

L7R

L7S

L7T

L7L

L7M

L7N

L7P

L7K

L7C

L7E

L4K

L9N

M9C

M9W

M8X

M9A

M9B

M8Y

M8Z

M9V

M8V

M8W

L2A

L7G

L3M

L0R

L0S

L9B

L9G

L9H

L9K

L8L

L8M

L8N

L8P

L8R

L8S

L8J

L8T

L8V

L8W

L9A

L9C

L9S

L7B

L6A

L9E

L9T

L4W

L4X

L4Y

L5M

L5N

L5V

L5W

L4Z

L5A

L5B

L5R

L4T

L4V

L5S

L5T

M7R

L5C

L5K

L5L

L5E

L5G

L5H

L5J

L5P

L3X

L3Y

L2E

L2G

L2H

L2J

M4A

M4B

M6L

M6M

L6K

L6L

L6M

L6H

L6J

L9W

L1G

L1H

L1J

L1K

L1L

L1V

L1W

L1X

L1Y

L3K

L1A

L9L

L4E

L4S

L4B

L4C

M1J

M1K

M1L

M1M

M1N

M1G

M1H

M1P

M1R

M2J

M1W

L9V

L2P

L2R

L2S

L2T

L2V

L2M

L2N

L2W

L8E

L8G

L8H

L8K

L4A

L3T

L4J

L0G

L0C

M5H

M5J

M5B

M5C

M5E

M5G

M6P

M6S

M4X

M5A

M1S

M1T

M1X

M1V

M5T

M5V

M6J

M6K

M6R

M4Y

M3A

M3B

M3C

M3H

M3K

M3L

M3M

M3J

M3N

M6G

M6H

M4W

M4N

M4P

M4R

M1B

M5R

M5S

M4S

M4T

M4V

M1C

M1E

M9L

M9M

M5X

M5W

M7Y

M5L

M4L

M4M

M4C

M4E

M4J

M4K

M6N

M6C

M6E

M7A

M4G

M4H

M5M

M5N

M5P

M6A

M6B

M5K

L8B

L0H

L0A

L0B

L0P

L0J

L0N

L3P

L3R

L6G

L3S

L6B

L6C

L6E

L9P

L3C

L3B

L1M

L1N

L1P

L1R

M2H

M2M

M2K

M2L

M2P

M2N

M2R

L4H

L4L

M9P

M9R

M9N

 

ONTARIO EXTENDED ZONE

Locations in the extended Ontario shuttle zone are subject to the following delivery rates:

• $15.99 flat fee for orders under $150
• $8.99 flat fee for orders over $150
• no weight restrictions - request as many items as you like

The postal codes located in the extended Ontario Shuttle zone are:

N9V

K7S

N5H

L0M

P0B

P0C

L0K

L0L

K8N

K8P

K8R

P1L

N3L

N4V

N8W

N3P

N3R

N3S

N3T

N3V

K6V

K6T

N3W

N7L

N7M

K9A

L9Y

K6H

N4S

N8V

K4C

N4B

N1A

N3B

N8M

N1M

K7G

P1P

N1C

N1E

N1G

N1H

N1K

K0H

N8R

N1L

N0A

N0E

K6A

N5C

K2M

K2K

K2L

K2T

K2V

K2W

L4P

K7L

K7A

N9H

K7K

K7N

K7M

K7P

N9Y

N0K

N0B

N2A

N2C

N2B

N2G

N2H

N2E

K7R

N9C

N2M

N2N

N2P

N2R

N1P

N1R

N1S

N1T

N3C

N3E

N3H

N2K

N2J

K6J

N9B

N2L

N2T

N2V

N8H

K9V

N0P

N0M

N0N

N0L

N0J

N5Y

N5V

N5W

K6K

N9A

N5X

N6M

N6J

N6K

N6G

N6H

N6C

N6E

N6L

N6N

N5Z

N6A

N6B

K7C

N8Y

N6P

K4M

K4P

L4R

K4B

K2C

K2E

K2G

K2J

K2R

K2H

N3A

L3V

N4T

N8X

K1C

K1W

K1E

K4A

K0E

K0C

K0B

K0G

K0A

K1B

K1G

K1X

K1H

N8P

N9E

K1T

K1V

K1P

K1R

K1S

K2P

K1Y

K1Z

K1A

K2A

K2B

K1J

K1K

N8N

N9J

K1N

K1L

K1M

L9M

K7H

K9J

K9K

K9H

K9L

N5L

K7V

K4R

N7W

N9K

N8T

N7S

N7T

N7V

N7X

N3Y

N4X

N5P

N5R

K2S

N4Z

N5A

N7G

N4G

N9G

N8S

K0K

L0E

K0L

K0M

K8V

N8A

L9Z

N0R

 

Vancouver Shuttle

We offer our popular and convenient shuttle delivery service to selected residents in the Vancouver region.

Vancouver shuttle runs bi-weekly and is delivered every other weekend.

To qualify for the shuttle, please submit your order by 2pm on Friday, and we will deliver your order on Saturday or Sunday.

Vancouver shuttle schedule:

• August 19 weekend
• September 02 weekend
• September 16 weekend
• September 30 weekend
• October 14 weekend

The Vancouver shuttle covers two zones, marked by the green zone and yellow zone on this map:

Locations in the green zone are covered by the regular Vancouver shuttle. The delivery fees are as follows:

• $8.99 flat fee for orders under $150
• FREE delivery for orders over $150
• no weight restrictions - request as many items as you like

V5K	V5L	V5M	V5N	V5P	V5R	V5S	V5T	V5V	V5W
V5X	V5Y	V5Z	V6A	V6B	V6E	V6G	V6H	V6J	V6K
V6L	V6M	V6N	V6P	V6R	V6S	V6T	V6Z	V3N	V5A
V5B	V5C	V5E	V5G	V5H	V5J	V3L	V3M	V3J	V3K
V3H	V3B	V3C	V3E	V3Y	V6V	V6X	V4C	V3R	V3T
V3V	V4N	V7L	V7M	V7N	V7P	V7T	V7V	V7X	V7Y
V6C

Locations in the yellow zone are in the extended Vancouver shuttle zone. The delivery fees are as follows:

• $12.99 flat fee for orders under $150
• $8.99 flat fee for orders over $150
• no weight restrictions - request as many items as you like

The postal codes located in the extended Vancouver Shuttle zone (yellow zone) are:

V4E	V4G	V6Y	V7A	V7E	V7C	V6W	V3S	V3W	V3X
V4P	V3Z	V4B	V2Y	V3A	V1M

Notes for Shuttle Deliveries

Shuttle cut off times - Please observe the shuttle cut off times. If your order comes after the cut off time, we might have to deliver it with the following shuttle.

Special delivery instructions - any special delivery instructions should be added as a note to the order, and we will do our best to accommodate.

House deliveries - you don't have to be home to receive the shuttle delivery. House deliveries are dropped off at the front of the house with a confirmation to your email or phone. 

Apartment deliveries - be sure to provide apartment number and the buzzer code and any other information to help us deliver. If no one is home, orders are left by your door or with the concierge at the front desk with a confirmation to your email or phone. 

Out of stock situations - sometimes we run out of stock and unable to ship your order with the upcoming shuttle; in this case we will contact you and advise when the item will be re-stocked, offer replacement options or a refund.

USA

We ship by UPS, FedEx and Canada Post to the United States.

These are trackable services, however, please note that limited tracking information is provided by Canada Post to USA.

Shipping takes 1 to 2 weeks depending on the selected service.

International

We ship to North- and South Americas, to Europe, Asia and NZ.

Delivery by ground (or sea) is available to various international destinations. With ground/sea delivery be prepared to wait 2 to 3 months so you must plan very much in advance. 

Delivery by air is also available and works well for packages up to 2kg, which is great for supplements and samples. Large volume becomes more expensive by air. We recommend using ground shipping instead of air for larger orders.

For orders over 50 kg please contact us via support@vecado.ca and we'll help finding the best international shipping rate.

Customers in Australia: Regrettably, we have encountered challenges with fulfilling orders to Australia. Consequently, we are no longer able to process or ship orders to Australia. 

Important Note for International Deliveries

For international orders, the shipping fees are non-refundable.

In cases when the order is returned back to Vecado due to customs or other reasons, we can only refund the product cost once the product is received back at our Canadian facility. We cannot refund the cost of shipping.